on 2023 Jul 27 7:48 AM
how can we add a new picklist under personal information for gender female/male but exclude one region
Dear eulendamafemani123i,
If I understood correctly, you are looking to add a new value to the gender picklist, but this new value should not be applied to all countries.
If you are using the global gender field, there is no way from hiding the value for some countries and showing to others. Some customers decided to crete a business rule, onChange in the gender field, to prevent countries that are not supposed to have the value, from selecting it.
Other customers implement the CSF gender field and in this case, you can define a different picklist for each country. More details on the CSF gender can be found here.
I hope this helps!
Thank you.
Best Regards,
Karen Perez
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Dear eulendamafemani123,
If you are using the "Enhancement to Gender Values" option, you will have Male, Female, Unknown, Undeclared and Others. You can take for example the "Others" and relabel for the new value that you want. This is the only way to "add" new value.
If you are using the country specific that I mentioned before, you can create your own picklists.
Thank you.
Best Regards,
Karen Perez
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