How do you get the book page in Learner View to match Producer?

[HGrissom]

I am updating some EnableNow Tutuorials.  I attached a new recording to an existing Book Page.  In Producer everything looks correct and has the template we use for our tutorials.  When you access the content via the Learner View it has an outdated format that hasn't been used since we went live with the product.  

Any suggestions of what I might be missing in order to get the correct template page to load in the Learner View?

Included are screenshots of the Producer Book Page and then what is viewed in the Learner View.

[ShaneLipke · Accepted solution]

Hi,

End users see the published version of Enable Now content, which includes the content distributed through the Learner View.  Publishing content means:

1. Publishing the actual content.  You can do this in Manager by clicking on the parent folder of the content that has been updated and then clicking the down arrow beside More and selecting Publish All Objects
2. Publishing the content templates that were used to create the content.  I think this is you issue.  So, click on the parent folder that contains your content templates and repeat the publishing processing described above
3. Publishing the Resources.  Click on the Resources object in Manager and publish those as well

Once you have published everything the content should display correctly when accessed from the Learner View tab.

Regards
Shane

[HGrissom · Accepted solution]

Thank you Shane. I redid items 1 and 2. I have not done item 3 before but did publish the resources this time. I still have the learner view that doesn't match Producer. Could there be a time delay or is there something else I should take a look at? Thanks, Heather

[HGrissom · Accepted solution]

Shane, just wanted to follow up. I was able to attend the Webinar today and get a resolution for this. The issue was I had the simulation linked to the Book page rather than the individual tutorial book page linked. Once I updated the links are republished the correct Book page view was present. Thank you for your help and guidance to get this resolved.