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How Do I Unlock My Time Sheet In SAP/CATS?

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I work at Gainwell Technologies and while entering my time in CATS/SAP it started buffering and I was kicked out. I went back in and now it's locked, but it says it's locked with my username. This has happened to others but it will state locked by another user. I also tried to access it by clicking on Enter Times at the top screen, but is buffers with a message stating, 100% Read Repository. How do we unlock to go to our time sheets to enter the time when this happens? Thank you

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