HireVue assessment vendors integration with SuccessFactors RCM

[VandanaTyagi]

Hi RCM Experts,

In our project we are already live with Recruiting, Onboarding 1.0, Recruiting Marketing and Employee Central.

We are about to start a new project for HIREVUE which is an assessment vendor for recruiting candidates.

I would like to know how to configure and set up integration between HireVue and Success factors, and to understand how the data flows between two systems.

I also read that HireVue can be integrated with Outlook, need to understand how this integration is set up.

Any additional suggestion or best practice will be helpful.

Thank you in advance!

Vandana Tyagi

[EH_SF]

Hi Vandana,

I believe the most complete information we have at SAP Side on how to configure this would be the following linked page of the Integration with Recruiting guide.

The specific information on how to configure the HireVue and etc when it comes to adding them in Event Notification Subscription would be provided to you by HireVue, with URL, and the user for authentication.

On the topic of how the data flows in between them, the specific exchange is done via SFAPI, since the integration is based on the Event Notification Subscription, which works only with SFAPI. The flow specifically would be like the following:

1. Once the assessment is triggered inside the Job Requisition for the applicant, the Event will be raised, which will generate a payload with the Order Id for the vendor. An entry on the entity "assessmentRequest" is created. This is sent to HireVue, on this example;
2. HireVue received the assessmentRequest with the orderId, package ID, which is the information from this applicant. HireVue will reply back with the acknowledgment of the request for assessment;
3. That will trigger a third interaction between the systems, which is HireVue requesting the additional information from this request, like: Candidate information, applicant information, and also Job Requisition information;
4. HireVue will again reply back to SuccessFactors with the confirmation.
5. Inside SuccessFactors the Assessment information will be as pending, until it is completed, which then HireVue will once more update successfactors changing the status of the assessment inside the Job Requisition to Completed.

For the Outlook integration I believe we wouldn't be able to provide any information, or documentation on the topic, since it is already outside of the SuccessFactors product, and it is directly on HireVue side.

If someone has this information, or a documentation that can be shared, that would be good.

Regards,

Eduardo

[SS11]

The link between "Integration with Recruiting guide." is broken.

[VandanaTyagi]

Hello Eduardo,

Thanks a lot for taking out time to reply to my question.

You response is very helpful.

Regards,

Vandana