Getting "Validation Error" when changing email template in SuccessFactor LMS

[Celia28]

Hi there!

I've been playing around to create an email design to provide a better user experience when users register for our courses, but I keep receiving the attached error. I'm not an HTML master, and I'm having a hard time figuring it out. I used a design tool to model the design then used the source code provided for this design.

Would someone know where I could first look to start figuring out what is causing this issue?

Thank you!!

Celia

[Celia28]

Screenshot

[ChrisStiles]

Reverse engineering it can be tricky, particularly for those email where loops are required, in my opinion, but sstill a viable option. Once I've finish the design in Outlook, I'll send it to myself. Then from my inbox, open the message, and go to the Actions menu, the "Other Actions" then "View Source". Copy paste back into LMS, and insert appropriate tags for LMS to insert. (see screenshot attached).

On the question about tokens, I'm not sure I understand what you mean? Specifically what template/token are you trying to use/change?

thanks

Chris