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Formatting between SuccessFactors Recruiting and DocuSign

KSmith
Participant
0 Kudos

Hello!

We're trying to "brand" our offer letters that we route from SAP SF Recruiting to DocuSign, then back again. However, we've noticed that a lot of times the formatting created in SF is ignored once it reaches DocuSign (and it's inconsistent!). For example, a page break was coded into an offer letter template in SF and originally worked in DocuSign, but a week later the page break doesn't occur when the template was used again.

Has anyone experienced this and found a way to get the systems to communicate better?

Thanks!
Kathy

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