on 2023 Jun 06 9:35 PM
The "Email confirmation to Users" checkbox has to be selected before you can select the Instructor, Managers, and Contacts email confirmation checkboxes.
Hi Steve and Courtney,
As per KBA 3342075, the error you are facing happens because the "Email confirmation to the User" toggle under the "Email Confirmation for Admin-Initiated Actions" and the “Email Confirmation for User-Initiated Actions” sections is not set to true, while other email confirmation toggles are
More details can be found at the KBA. I hope it clarifies.
Best regards
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