F-26 Incoming Payments Fast Entry no open items

[former_member1261044]

OK so the salesman didn't tell the new customer his account was set to automatically deduct payment from his checking account. Then the driver didn't look at the invoice and accepted cash for the order. Now I have the customers cash but the order has cleared (well bounced on the customers end) and I need to know how to add this cash to his account even though there are no open items. Any help is appreciated.

[former_member27]

Hi Gary,

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Dedi