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External Learning User IAS Migration

ManuelaW
Explorer
0 Kudos
94

Hello community,

I did all the recommended Steps in the SAP Help sites for external Learning User Migration: https://help.sap.com/docs/SAP_SUCCESSFACTORS_LEARNING/82cf7c83c7db42a8aa1d3bbdbc39e93d/e03e7ec93f7e4...

I synchronzied the external Learning Users to IAS. The Users are available with correct GUID, email-address, UserID etc. passwort has been sychronized.

When I go to Learning Administration > Activate Identity Authentication > 1.Data Setup Check was successful > 2. Migrate Existing Learning-Only Users was confirmed.> 3. Test SAML and User Migration

The window to authentificate to IAS is coming up. I am ablte to set a new password.

When I try to login I receive the message:

We couldn't log you in.

Please contact your system administartor.

Error Invalid Login.

 

I am in discussion over 2 month with SAP support with no success. Do you have some idea what I can check to solve the issue?

Thanks a lot in advance,

Manuela 

 

 

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