Export and import of users

[rafal-klimek]

The content export process is quite transparent and does not cause any major problems.

However, I am wondering about another issue, namely the export of users and their subsequent import to SEN.

What is the issue of importing users? If I wanted to recruit 400 users, for example.

Is some "special" Excel program needed? What fields are mandatory?

Will importing new users overwrite them in the Manager resource?

Will this be the case where the import will mean uploading a list of users that replaces the previous list of users?

Best wishes

Raphael

[DirkManuel]

Exporting from where? Assuming you mean from Enable Now, then use exactly the same Excel worksheet you go from the Export, populate that with your new users, then use menu option Administration > User Import.

[rafal-klimek]

Thank you for your answer Dirk.

Will importing new users overwrite them in the Manager resource?

Will this be the case where the import will mean uploading a list of users that replaces the previous list of users?

Regards

Raphael

[DirkManuel]

I think if the Username already exists then it treats it as an update. There's an option to say whether roles should be replaced or added, on the upload.

[rafal-klimek]

Hi Dirk,

When importing users, a message appeared as in the attachment.

I was importing from the same excel file that was generated by export.

Thank you for the hint.

Raphael

import-users.png

[DirkManuel]

Double-check the Excel file, and make sure there's no control/non-printing characters in the data. Try it with only one record (maybe export a single record and then re-import exactly the same record). If you still get an error you may want to open an Incident with SAP.