Exception was encountered while uploading Attachment

[Gugu_Mahlangu]

Good day,

We are experiencing a message " An exception was encountered while uploading the Attachment", this message is seen after we upload document on the new hire/add new employee. The document is selected directly from the PC.

There are fields set to mandatory therefore not able to navigate to next step since the documents are required by payroll.

Anyone who can assist in this regard?

Regards

Gugu M. an-exception-was-encounteredwhile-uploading-the-at.jpg

[Gugu_Mahlangu]

Resolved this issue, the saved document on the PC should not have characters e.g. [ ] & @ etc. when saving the document on the system will cause the issue.

Regards

Gugu M.