on 2023 Sep 14 3:18 PM
Hello,
A few of my developers are receiving this when attempting to translate a few courses into portuguese. I've never seen this before. I attempted to replicate it and I got a watchdog error that shut down my producer. Has anyone seen this before?
We've had previous issues (500/timeout errors) but the hotfix I implemented yesterday corrected those.
Request clarification before answering.
I just increased mine to 50000000 so I will reboot and try again.
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Hi Lauren,
I've just translated some sample content into Portuguese and did not have an issue. It looks to me that the point where it is failing is when it is trying to duplicate the content and synchronize the content to Manager. Does this process fail at the same point for everyone, i.e. object 21 of 194? Is there a large content object, e.g. large video file, in the content that is being duplicated?
If it is failing because of a timeout issue, have your authors make the change defined in this KBA and see if that addresses the problem.
Regards
Shane
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