Error when sending a response to RCM Assessment order

[kavya_01]

Hi Team,

We are trying to create a new integration referring the standard one as our third party is not the SAP Supported

Standard : SuccessFactors RCM with Third Party Assessment Vendor-Generic Template
SuccessFactors team trying to trigger an event from RCM and it is reaching CPI successfully.
But when CPI is trying to push the response to the SuccessFactors it is not updating the assessment Portlet.
Please find the response payload which we are sending to SF.

<ns6:createRcmAssessmentRequestResponse xmlns:ns6="http://www.boomi.com/connector/wss" xmlns="com.successfactors.alert">
<rcmAssessmentResponse>
<assessmentUrl>https://test.com</assessmentUrl>
<entityId>${property.assessmentOrderId}</entityId>
<errorCode></errorCode>
<receiptId>999</receiptId>
<status>99</status>
<statusDate>${date:now:yyyyMMddHHmmss}</statusDate>
<statusDetails>Acknowledged</statusDetails>
</rcmAssessmentResponse>
</ns6:createRcmAssessmentRequestResponse>

Can you please help us with the below points:

1. In SuccessFactors where can we check that message is sent to CPI has been received.

[surajarafath]

Hi,

I suppose there should be two flow in this scenario,

1. SuccessFactors triggers assessment via event subscription and get the assessment URL. <Do you have problem here updating the assessment URL back to SF?> are there any error message at your IFlow?

2. Once assessment URL available, next complete the assessment and update the scores back to SF.

Regards,

playsuji

[former_member32821]

Hi Kavya,

Is this issue resolved for you ?

Regards,
Sai Krishna V

[Sriprasadsbhat]

Hello Kavya,

You can check logs in API Center in SF for both SFAPI and OData Audit Log.Below will show how to do it ( I am taking ODATA as reference ).

1) Enable payload logging to persist request and response payload.

2) Trigger your interface and check the audit log entries for request & response payload.

Regards,

Sriprasad Shivaram Bhat