Error message when trying to create 2 new users

[user116]

Hello experts,

This error message appears when we try to import 2 users at the same time: a manager is hired after his direct report:

[zengshaofeng]

Dear Customer,

Thank you for reaching out. I am Hannah from the Employee Central Team. Could you please check the following data/configuration:

1. If manager has a job information hire record;

2. Go to "Position Management Settings" >> "Hierarchy Adaptation" tab >> if "Threshold for Running Adoption of Reporting Line and Job Relationships as a Job" is between 5 ~ 20;

3. Go to "Manage Business Configuration" >> jobInfo >> manager-id field, details >> if visibility = Edit

If the manager has a job information hire record, and "Threshold for Running Adoption of Reporting Line and Job Relationships as a Job" is between 5 ~ 20, and visibility of manager-id field = Edit, but error still reports after import, please consider raising an incident to the LOD-SF-EC team via SAP For Me. Our Employee Central colleagues will be able to assist you and provide possible workarounds.

Best regards,

Hannah