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Enable Now on a tablet

former_member709328
Participant
0 Likes
858

HI,

We have pushed out a browserapp to our employees for them to access our Infocenter on a tablet. The recordings and guides does not look great, so how do we make them work for tablets? Do we have to re-record all the content in a new size, or is there a way how we can make all the content ipad friendly.

BR

Thomas

Accepted Solutions (1)

Accepted Solutions (1)

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert

Hi Thomas,

in Tools you can try to define the following setting: > Settings > Playback Settings > trainer - Global > Visual Properties > Zoom for Mobile Playback > Zoom to Fit

This will make the screen area fit to the size of the playback window and keep the zoom from moving the viewer around on the screen.

You can also set this up for a specific mode and/or project using the project override settings.

In which format are your Guides? PDF should be fine for Tablets, you can also think to embed PDF files into book pages which have the size of the IPad display. Create a book page and say Insert Media Object. Choose HTML Document and link it to the PDF Guide. Adapt the size of the HTML object to the size of the book page.

I hope that helps. If so please accept this answer.

Best regards, Michael

former_member709328
Participant
0 Likes

Hi Michael,

Your solution worked. But we are still having difficulties as the embedded solution is working but not the prettiest. Currently we are linking to a lot of PDF documents and hands on guides. We are in a phase now where we would like to roll out Enable Now on tablet but our Corporate IT limits the use of tablets so that it is not possible to access videos hosted online (we normally host on Sharepoint or Vimeo) and our policies does not allow us to download PDF.

Embedding content into a bookpage works for the videos as we do not have that many, but the PDF embedded reader takes up an awful lot of space. Do you have a better solution, so that the embedded PDF doesn't take up half of the page.

Thank you

Thomas

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi Thomas,

if the Bookpage content and the embedded elements take too much space, I would park the embedded elements on its own book page, and just link to them.

Here just a quick example what I mean:

Hope that helps, an other idea I don't have right now.

Best regards, Michael

Answers (0)