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Enable Now - Feedback E-mail Notification

andrewpickstone
Explorer
0 Kudos

Hello,

Is there a way to add details of the checkbox that has been selected from the Feedback to Author feature in trainer to the e-mail notification that is sent out?

Currently, this information isn't included.

Many Thanks,

Andrew

Accepted Solutions (1)

Accepted Solutions (1)

DirkManuel
Active Contributor
0 Kudos

Actually it IS included - but indirectly.

  • If the user selects the Mistake option, the email title is "<Application> User issue report on..."
  • If the user selects the Comments option, the email title is "<Application> User comment on..."

It would be nice to have it in the downloadable User Feedback report, but SAP have been talking about standardizing user feedback across SAP Companion and the Trainer/Library (following my Customer Influence Request [of exactly four years ago] - go vote for it!) and those changes, should they ever come, may remove this Mistake/Comments choice.

andrewpickstone
Explorer
0 Kudos

Hi Dirk,

Thanks so much for the additional feedback on this. I'll take a look at your Customer Influence Request.

Answers (1)

Answers (1)

andrewpickstone
Explorer
0 Kudos

SAP Support have now confirmed to me that it's not possible to get this information in to the e-mail.