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Enable Now. Disappeared role - administrator

azov
Participant
0 Likes
759

Good day

SEN cloud edition

Some days ago noticed that role aministrator disappeared from system roles list.

Is it a bug or feature?

I created role and selected all permitions for it. But I can't with this role add/delete role to user. (screenshots attached)

But when I update user with excel (add role) it works well

How can I edit user roles?

Accepted Solutions (1)

Accepted Solutions (1)

DirkManuel
Active Contributor

I think this changed relatively recently (last release or two, maybe?). The 'permission' to assign roles is now specified at the role level. So if you want to assign Role A to a user you need to have permissions to do this for Role A - and they are specified via the Permissions button on the Roles screen (at the bottom of the Roles list) - select the Role first.

azov
Participant
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Hi Dirk,

thanks for support

Answers (2)

Answers (2)

azov
Participant
0 Likes

Hi Michael,

I guess I got how it works

I need to do what you told for every role that was created

Am I right?

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert

Yes you are right - roles have their own permission concept 🙂

Best regards, Michael

azov
Participant
0 Likes

Michael,

thanks for support

Dmitry

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert
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Hi Dmitry,

please check for this roles under Administration/Roles that your own user or used role is stored within the "Role Permission" with the Permission "Administrate role" & "Edit role"

The permission "Roles: Administrate All", should still be there and the System Admin should be able to see this permission.

I hope that helps.

Best regards, Michael

azov
Participant
0 Likes

Hi Michael,

done as you told but still can't add/delete role from user (screen attached)

maynbe I did something wrong

And on your screen I see system role administators in my WA I can't find it^, as I told earlier

thanks

Dmitry

azov
Participant
0 Likes

I have just discovered that this error eppeared when I tryed to add/delete role that was created by myself.

As for default roles it works well