Emergency Contact change - triggers a SMS notification

[lukaszkubiak]

Hello,

I'm looking for a solution how to trigger a SMS notification on the phone number that employee added or changed in the primary emergency contact section.

Following business case:

1.An employee adds a new/changes phone number for emergency contact in the primary emergency contact section

2. A notification is being send to the phone number that employee added/changed in this section

3. The owner of the phone number will receive a notification that he/she has been added as primary emergency contact.

[lukaszkubiak]

HI Jasper,

We have a SMS provider. What we have to do is to create an integration with this SMS provider.

[nlgro02343]

Unless you have a contract with some SMS provider and build an integration to facilitate this, this is not possible. Only in RCM there's an option for SMS integration.