Hello!
We are working with an SF Supported Third Party vendor (SNOW) and we are attempting to install an OKTA spoke to achieve success in transmitting current AD needs through SNOW assignment.
We (the customer) have done everything in the Admin Guide re: Event Subscriptions, but we have had no events show in the event audit log nor do they appear to error out. The business rules are correct, we're using what we've been provided by the 3rd party consultants. We are attempting to initiate an event subscription to the 3rd party vendor app for New Hire action. The business rules are aligned to trigger.
In the Admin Guide there is a single comment re: provisioning access needs. Various other blog posts seem to indicate a requirement for provisioning to code this feature needs/trigger.
Could someone please advise - is provisioning access required in order to properly utilize all facets of the Event Subscription trigger/notification system with a 3rd party vendor?
Thank you in advance for any additional insight or recommendations you may have!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.