E-recruitment: Error while Performing search

[former_member140427]

Dear All,

We are performing a upgrade for a client from ECC5.0 to ECC6.0 EhP6.

While trying to perform Search (Job Search) under eRec on the upgraded system, following error is displayed:

"An internal error occurred. Please try again later. "

Below is the error log: 
 
Would appreciate any pointers toward the possible cause and hopefully probable resolution .

TIA!

Cheers,

Rahul 
 
 
 
 
 
 
 

[Former Member · Accepted solution]

Hello Rahul,

There is one report RCF_CHECK_SEARCH_SETTINGS which points to different areas within E-Rec in regards with correct setup of KPro, SES, Services, Profiles, Templates etc...

Running this report will be quick guide of what all needs correction.

Hope this helps.

Regards,

Sarvesh Hasija

[former_member140427 · Accepted solution]

Hi Sarvesh,

Thanks for your response!

Below is the output of report:

Error in the RFC communication: timeout during allocate / CPIC-CALL: 'ThSAPCMRCV' (TREXH10_REG)

Message no. STREX005

Diagnosis

A service of the TREX search engine was called. An RFC connection to the gateway is required for this, but the connection could not be established. As a result, the TREX services cannot currently be used.

Procedure

Contact your system administrator.

Procedure for System Administration

Check the RFC connection "TREXH10_REG" using transaction SM59 (TCP/IP communication).

Error occurred during RFC connection: "timeout during allocate / CPIC-CALL: 'ThSAPCMRCV'"

Also based on suggestions from other post, executed SKPR07 and below is the output:

For testing the (auto) indexability of document classes

      For class:      HR_DOC     the following document area is defined             HR_KW

      For document area                   HR_KW      the customer showed readiness for indexing.

      Following Document Area Is Classified        HR_KW

      Class can be indexed automatically.

      Following index category attributes are defined:
      ***  No index category attributes are defined.  ***

      The index/status table for the class is:            T7KWIDXSTA

      Following attributes that can be indexed are defined for class:   HR_DOC
        HR_ATTRIBUTE0
        HR_ATTRIBUTE1
        HR_ATTRIBUTE2
        HR_ATTRIBUTE3
        HR_ATTRIBUTE4
        HR_ATTRIBUTE5
        HR_ATTRIBUTE6
        HR_ATTRIBUTE7
        HR_ATTRIBUTE8
        HR_ATTRIBUTE9
        HR_BEGDA
        HR_DOC_ID
        HR_ENDDA
        HR_VERSION

Everything is green expect the below entries which are appearing in RED:

      catid 47A2ED4FE7582014E10000009B42AC19
        languagetab_line-langu DE RFC_SYS_FAILURE
        languagetab_line-langu EN RFC_SYS_FAILURE
        languagetab_line-langu FR RFC_SYS_FAILURE

      catid 47A2ED4FE7582014E10000009B42AC19
        languagetab_line-langu DE RFC_SYS_FAILURE
        languagetab_line-langu EN RFC_SYS_FAILURE
        languagetab_line-langu FR RFC_SYS_FAILURE

[former_member140427]

Resolution:

Dianosed with RCF_CHECK_SEARCH_SETTINGS.

The issue was resolved by Basis team by creating new RFC connection which got missed as part of the upgrade.

Thank you for the help offered!

[Former Member]

Hello

can you check in IMG "Define Search Profile Types" in the e-rec search customizing. If you go there is a column "Business Object". Please check that this column is not empty.

The SAP note 1301016.

Also check the report RCF_CHECK_SEARCH_SETTINGS.

---

Check the following

Call transaction SPRO and navigate to the IMG activity "Activate Periodic Services".  Make sure that the entry "INDEX_DOCUMENTS" and the "DISPATCH_CPOINTER_FOR_*" entries exist. The "CREATE_SP_FOR_*"

entries should not exist.

DELETE_DEREGISTERED_CANDIDATES

DELETE_REQUISITION

DISPATCH_CPOINTER_FOR_CAND

DISPATCH_CPOINTER_FOR_CDCY

DISPATCH_CPOINTER_FOR_DOC

DISPATCH_CPOINTER_FOR_PUB_EXT

DISPATCH_CPOINTER_FOR_PUB_INT

DISPATCH_CPOINTER_FOR_REQ

PROCESS_CAND_STATUS_CHANGE

PUBLICATION_VIA_XI

These entries should be there. Then this error will not come.

Cheers

Vijay

[Former Member]

Hello Rahul,

Please get in touch with Basis team to correct the issue with RFC connection for TREX.

Regards,

Sarvesh Hasija