Dummy e-mail addresses for correspondence with agencies

[former_member424001]

Dear all,

Our client receives applications from recruitment agencies, so wants to communicate through agency's email address instead of candidate's email address (candidate email address is not stored ). That means more than one candidates would have same email address (agency email),which is technically not possible.

So to handle that scenario, I thought a workaround which might be possible:

Let's suppose :

we have 2 applications A & B. Both came from same agency and agency's email address (agency@xyz.com) can not be stored for both application. so I am thinking to store agency@xyz.com.1 for application A and agency@zxy.com.2 for application B.

Now while sending the correspondence I would remove the .1 and .2 from application A and B respectively but the problem is:

Some correspondences are manually through activities, here we can remove .1 & .2 from email address but some are automatic through workflow task and its tough to do the same for them.

Then I am thinking about SCOT where all outbound emails are waiting for their time to go out, what if we do some changes in the ABAP program which brings the emails into SCOT tables, to remove the .1 & .2 and send it out .

I need you suggestions regarding the possibilities of such changes in SCOT either through ABAP changes or SCOT configuration.

Chohan

[FrankKrause · Accepted solution]

Hi Chohan,

May I ask you where the difference is to your post () from last week?

Why don't you do it vice versa with your email approach?  Use 1.agency@xyz.com / 2.agency@xyz.com, then the agency has to make sure the inbound processing at their end.

Frank

[former_member424001 · Accepted solution]

Dear Frank,

In that case agencies have to maintain a different email address at their end for each application and surely they would never do that.

Chohan

[WaldemarFal · Accepted solution]

If the agencies can use "@gmail.com" addresses it probably may help you without any additional cost. Gmail address for the agency may be for example:

"agency@gmail.com"

Google (maybe also others too?) allows to modify externally the address (while it stay in fact the same) in following way:

"agency+1@gmail.com" - and the correspondence will come on the original "agency@gmail.com"

for next candidate can write:

"agency+2@gmail.com" and so forth with the same effect. We are using it for testing purposes to have only one address for many "ghost" candidates.

There is no need to create the agency+1 and next of course.

Probably it will help you. Regards