Does the Web assistant Fiori Context Help/Guided Tour recognition works for "Roles for Spaces" ?

[clement_belliot]

Problem of a FIORI's Tiles' area recognition in S4/HANA in Context Help or Guided Tour (Find more

The client is using a latest functionality in S4/HANA (the spaces).

https://help.sap.com/viewer/a7b390faab1140c087b8926571e942b7/202110.000/en-US/c2e78a0f517f4b5280ef96...

Problem with this functionnality, if a user is moving the original area of the tile, the context help and/or the Guided Tour is not following the new area of the tile.

The client is using a latest functionality in S4/HANA (the spaces).

It allowing to have a dropdwon list of different group as below (Picture 1)

Whereas without this functionality the view is as below (Picture 2)

This differents views have an impact on the code which is behind the Fiori Tiles for the recognition of them for the Context Help and the Guided Tour.

See below the different case :

(Picture 1) With Spaces functionality – the Fiori Tile is recognized as the Third one. (No Unique and persistent ID)

It means that if a user is moving the original area of the tile, the context help and/or the Guided Tour is not following the new area of the tile.

Whereas without this functionality the view is as below (Picture 2)

Without Spaces functionality – the Fiori Tile is recognized with Unique and persistent ID

Does the recognition works for "Roles for Spaces" in case of Web assistant Fiori Context Help/Guided Tour ?

Thanks a lot.

[ShaneLipke · Accepted solution]

Hi Clement,

These seem to be two different tiles and the second one has a data-help-id attribute. This is a specific attribute that has been added for Enable Now so I'm not surprised that there is no issue with recognition in the second example. In the first example, the Web Assistant code appears to have found an ID, or at least it thinks it has an ID, but it seems not to be stable. I think the best option for this one will be to raise a ticket and let the technical team take a look. Can you please use the Component ID MOB-UIA-TOT to ensure that the ticket gets to the correct place for consideration.

Thanks
Shane