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Does the Web assistant Fiori Context Help/Guided Tour recognition works for "Roles for Spaces" ?

clement_belliot
Explorer
320

Problem of a FIORI's Tiles' area recognition in S4/HANA in Context Help or Guided Tour (Find more

The client is using a latest functionality in S4/HANA (the spaces).

https://help.sap.com/viewer/a7b390faab1140c087b8926571e942b7/202110.000/en-US/c2e78a0f517f4b5280ef96...

Problem with this functionnality, if a user is moving the original area of the tile, the context help and/or the Guided Tour is not following the new area of the tile.

The client is using a latest functionality in S4/HANA (the spaces).

It allowing to have a dropdwon list of different group as below (Picture 1)


Whereas without this functionality the view is as below (Picture 2)

This differents views have an impact on the code which is behind the Fiori Tiles for the recognition of them for the Context Help and the Guided Tour.

See below the different case :

(Picture 1) With Spaces functionality – the Fiori Tile is recognized as the Third one. (No Unique and persistent ID)

It means that if a user is moving the original area of the tile, the context help and/or the Guided Tour is not following the new area of the tile.

Whereas without this functionality the view is as below (Picture 2)

Without Spaces functionality – the Fiori Tile is recognized with Unique and persistent ID

Does the recognition works for "Roles for Spaces" in case of Web assistant Fiori Context Help/Guided Tour ?

Thanks a lot.

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ShaneLipke
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Clement,

Sorry, I don't know any thing about this S/4HANA functionality specifically. Unfortunately, the images are not attached so I cannot see what is occurring so it would be useful to see them. Can you please also attach an image of what happens when you are about to assign a Web Assistant context help bubble to an object on the screen. I want to see how strong the assignment is.

Thanks
Shane

clement_belliot
Explorer
0 Kudos

Hi Shane, see below the picture and the different recongnition behavior when the spaces are and when the spaces are not.
Kind regards,

Clément