Docusign Integration with Recruiting

[pujasingh1]

Hi All,

Can someone please help me understand why the offer letter gets saved rather triggering an email to the candidate, when using option Online offer with esignature. I have configured the Docusign settings within manage recruiting settings and also granted required permissions. Is there anything else that need to be done and I am missing?

Kindly share your thoughtful ideas and links if any.

Thanks in Advance!

Puja Singh

[siddharthrajora · Accepted solution]

usually Docusign admin, if your team has access to Docusign and there will be admin users which can add users etc at docusign to do this.

[pujasingh1 · Accepted solution]

Thank You so much for your quick response!

[siddharthrajora]

you can refer to the KBA 2382760 - Configuring Online Offers with eSignature/DocuSign in Recruiting.

With regards on how it works, you can refer to the KBA 2509744 - Offer Letter with eSignature (DocuSign) in Recruiting. The feature gives the candidate access to Sign the accept/sign the offer online or even decline the offer.

[pujasingh1]

Thank You Siddharth!

I have checked these documents, can you help me understand where and who adds the recruiting users to Docusign Account?

Regards

Puja Singh