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Documentation Generation Issue

dimitrir
Explorer
0 Likes
748
When generating documentation I get a Word/PowerPoint error:
  • Microsoft PowerPoint initialization failed.
  • Microsoft Word initialization failed.

Accepted Solutions (0)

Answers (4)

Answers (4)

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert

Hi Dimitri,

for me it sound like a corrupt installation of Microsoft Office. The error message for a missing .pot or .dot templates its different. So I assume that is not related to missing resources on your local workarea. I would suggest you to create an incident message and work with our technical support team. They have more possibilities to help you out. For this please go to:

https://launchpad.support.sap.com/#incident/create

You can use the component: KM-WPB-PRO

If its the first time you create incidents for SAP Enable you can also find step by step instructions in our Info Center: https://enable-now.sap.com/ic/wa/ext/%7Etag/published/index.html?show=group!GR_F8BA0FC968CD2EB9#grou...

Best regards, Michael

former_member780585
Participant
0 Likes

Hi Dimitri Roman,

I suffered from this issue many times. I would like to tell you three main reason for MS Word Initialization failed error.

a) No MS Word is uninstalled in your machine.
b) MS Word is not updated.
c) MS Word is not licensed.
Act accordingly based on the above.
Additional Tip: Sometimes updating OS helped me to overcome this issue.

dimitrir
Explorer
0 Likes

Reinstall office, did the trick!

aeisa
Discoverer
0 Likes

Have you find any solution ?