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Disable Email Notification for Item revision in Users Learning History

assravichandr
Explorer
0 Kudos
904

Hi Experts,

I just wanted to confirm with you if there is a settings or configuration in LMS that controls email notification being sent to users regarding Item revision. We have a scenario wherein Users already completed an Item within Curricula or free floating then when an admin revised the Item the user who completed the course still received an email notification stating that there is a newer version of the Item, so the users will wonder if they will still need to complete it again. It looks like users still received email notification about Item modification even though it is already in their Learning History

That is currently what is happening on our system but I cant find the settings how to turn it off. We just want Users who will received an email if the course is still in their Learning Plan.

Please help. Thank you!

Regards,

Ash

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Answers (1)

Answers (1)

karenperez
Product and Topic Expert
Product and Topic Expert
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Dear asshwin,

The notification will depend on your setting and cannot be standalone controlled (enable/disable). So depending on what you decided in the revision screen below, it will send notifications to the users.

Thank you.

Best Regards,

Karen Perez

learningadvisoro
Explorer
0 Kudos

Hi Karen,

Can you please help me understand this image? 

We have the same thing, where users who have already completed an item, are getting a notification that they've been assigned the learning again. 

It's within a curriculum and assigned via an assignment profile. 

Which button on the screen should I click to ensure notifications are sent only to users who have not completed the learning, while also updating the information for users who have completed it, so they can complete the latest version in time for the retraining requirement?