on 2022 Feb 21 5:18 PM
Hi, Is there a comprehensive list of the differences between alternate manager and delegates in LMS including notification differences? I am aware that there is a blog that covers the differences but it's not detail enough, it did not mention anything about notifications which is the biggest need in our company:
https://blogs.sap.com/2015/09/28/managing-the-supervisoremployee-relationship-in-lms-part-2/
Do delegates get any notifications regarding assignments and workflow approvals just like the manager?
Request clarification before answering.
hey!
Yes they do get notifications, however they come as a different kind of fwd-ed email:
delegateeEmail | To inform users that they have been identified as a delegate, the system uses the DelegationAssignment template ID. To inform delegated users that they have something to complete on behalf of user who identified them as a delegate (called a delegator), then system uses the DelegateeEmail template ID. For example, if the delegator makes the delegate responsible for completing performance reviews, then the system: •Sends any original message that you have configured for performance reviews to the delegator. •Sends a message to the delegate that explains that the delegate has been identified to act on behalf of the delegator and 2) embeds a copy of the original message (so that the delegate knows what to complete) that the system sent to the delegator. |
DelegationAssignment | You can use the DelegationAssignment template ID to customize the message that a delegate receives. The system sends this message for a simple reason: to notify delegates that they have been selected to act on behalf of another user at some time in the future. When a delegate needs to take a specific action, the system sends another message, using the DelegateeEmail template ID. |
As well, i think the difference is only that the alt can be a manager to many - directly assigned.
The delegate on the other hand has only the team of the manager they replace - so less notifications.
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