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Difference between LMS alternate supervisor and delegates

dmak
Participant
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493

Hi, Is there a comprehensive list of the differences between alternate manager and delegates in LMS including notification differences? I am aware that there is a blog that covers the differences but it's not detail enough, it did not mention anything about notifications which is the biggest need in our company:

https://blogs.sap.com/2015/09/28/managing-the-supervisoremployee-relationship-in-lms-part-2/

Do delegates get any notifications regarding assignments and workflow approvals just like the manager?

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AC_LMS_RO
Participant
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hey!
Yes they do get notifications, however they come as a different kind of fwd-ed email:

delegateeEmail

To inform users that they have been identified as a delegate, the system uses the DelegationAssignment template ID. To inform delegated users that they have something to complete on behalf of user who identified them as a delegate (called a delegator), then system uses the DelegateeEmail template ID. For example, if the delegator makes the delegate responsible for completing performance reviews, then the system:

•Sends any original message that you have configured for performance reviews to the delegator.
•Sends a message to the delegate that explains that the delegate has been identified to act on behalf of the delegator and 2) embeds a copy of the original message (so that the delegate knows what to complete) that the system sent to the delegator.

 

DelegationAssignment

You can use the DelegationAssignment template ID to customize the message that a delegate receives. The system sends this message for a simple reason: to notify delegates that they have been selected to act on behalf of another user at some time in the future. When a delegate needs to take a specific action, the system sends another message, using the DelegateeEmail template ID.

As well, i think the difference is only that the alt can be a manager to many - directly assigned.
The delegate on the other hand has only the team of the manager they replace - so less notifications.