Did you loose access to community.successfactors.com ?

[pboulicaut]

i'm trying to identify why my access

to community.successfactors.com

have suddently be lost during 1H 2022 release weekend.

does other customers have faced these issue ?

I've opened a ticket but support didn't identified the problem yet.

i want to know if it's related to successFactors community,

user community data migration from successfactors community to sap community

or unwanted change in sap learninghub impacting my access (because sap learning is used for authentication in community.successfactors.com)

[HeatherLeBlanc]

I have been having an issue for about a week where my digest email links takes me to training.sap.com stating the page cannot be found. If I get into the community first, regardless if I logged in with Universal ID on another site, the links will work.

[TamaraBauler]

Hello! Sorry for this inconvenience. This didn't affect all users and there was a workaround URL. But, fortunately the redirect issue has been fixed on the SF Customer Community so you should no longer be experiencing any issues. Please let me know if you are still experiencing any issues and I will follow up right away.

For any future SF Customer Community issues, please contact me at customerempowerment@sap.com - I manage the Community and am happy to help you.

Thanks!

Tamara Bauler

[TamaraBauler]

Hello! Sorry for this inconvenience. This didn't affect all users and there was a workaround URL. But, fortunately the redirect issue has been fixed on the SF Customer Community so you should no longer be experiencing any issues. Please let me know if you are still experiencing any issues and I will follow up right away.

For any future SF Customer Community issues, please contact me at customerempowerment@sap.com - I manage the Community and am happy to help you.

Thanks!

Tamara Bauler