Desktop Assistant Lesson text error

[Vaibhav1]

Hello Experts,

While playing the guided tours we are getting the following error "Internal error Necessary configuration file could not be loaded Unable to Load Skin : Lesson.txt"

Please help how do we resolve this.

Regards,

Vaibhav

[MichaelSzmrtits]

Hi Vaibhav,

please make sure that everything what is related to the Desktop Assistant is correctly published, also used templates. Sometimes it also helps if you clear the Cache of the DA. In your Windows Taskbar (Tray Icons) there should be a Desktop Assistant symbol appearing if the DA is running. Right click on it lets give you the option to the "Delete Local Cache"

If this will also not help please open up an Incident by using the component KM-WPB-NAV.

Hope that helps. Best regards, Mcihael

[Vaibhav1]

Hello Michael,

All contents are published, we have also checked all settings as per the desktop components of the SAP Enable Now, cloud edition

Regards,

Vaibhav

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