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Desktop Assistant in producer Play Button missing

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Dear Community,

I had created a Desktop Assistant in the Workarea and my collegues also an own one created in the same Workarea. After check in and publishing I see only the "Play Desktop Assistant" button in MY Desktop Assistant folder and not in the DA form my colleagues and vice versa. Why?

If have that also when we start the DA local via inav file ... Are there any configurations in addition needed?

Regards

Sabine

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Answers (3)

Answers (3)

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert
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Hi Sabine,

maybe somewhere in the context information are user specific attributes stored.

Could be that they need to be neutralized to get the content displayed for all users:

Please take a look into this chapter:

https://help.sap.com/doc/fee61487e5684d2aa52f5fd2bbe4cd2a/2105/en-US/Producer_Manual_en-US.pdf#page=...

Best regerads, Michael

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Hi, thank you for answer.

Yes it is a cloud version. After generating the DA form my colleagues the Play button appears.

What impacts the saving after generating ?

Yesterday we had the effect that the inav. file form my DA on the computer of my colleagues, starts the DA but although the context was there the list in DA was empty, for me it was full of my objects ... What could be the reason?

Regards

Sabine

DirkManuel
Active Contributor
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I'm not sure exactly what you're doing, but if you generate the DA and then save it to the server / finish editing, anyone should be able to launch it (and see the content in it) via the URL (ending in DA_XXXXXXX/.inav). It may be that the Play Desktop Assistant button in Producer only really previews a version you generated in your Workarea? (I don't know, I'm just guessing - I've never tested that.). Oh, and obviously the DA itself and all content you included in it needs to be published for 'non-Authors' to be able to see it...

DirkManuel
Active Contributor
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You can have multiple DAs in the same Workarea so that's not the problem.

Did you both save to server after generating the DA?

Also, are you on prem or cloud?