Delimiting an recurring deduction using business rule

[Ethan_Dai]

Hi there,

Just wondering if anyone knows if it is possible to delimit a recurring deduction using business rule in Employee Central.

We have a use case where upon an employee's termination, we need to delimit any recurring deductions using their termination date as the effective date.

For example, if an employee's termination date is 01 July 2023, then I want this business rule to create a record effective 01 July 2023 and delimit any recurring deduction they have.

We have a similar rule in place to delimit certain recurring payments and now we want to do the same for recurring deductions.

I can't see recurring deduction as an object when I was trying to create a new rule.

Thanks in advance.

[k_SuccessFC]

Hi @Ethan_Dai I can see on your first screenshot you created a cross-portlet entity rule, did you try to create a rule with just basic type, exactly as what is shown on the help guide link? Also, is there a current termination data to the user you are testing with? If yes, I think this is valid to raise with SAP as the business rule recommendation did not work. 

Thanks and Regards,
Kat

[Ethan_Dai]

Thanks Kat, will raise a ticket with SAP and get them to have a look. Regards

[sf_ec]

Hi @Ethan_Dai, were you able to get this to work?

[Ethan_Dai]

Hi @sf_ec, no, ticket still sitting with SAP for about 3 weeks now. Thanks

[k_SuccessFC]

Hi @Ethan_Dai can you try to check this SAP Help Guide Link: https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/0514f99ba10b466aa4d89b3eb3d8ff10/848f3...
It provides an example of a business rule which deletes recurring deductions upon termination of employee? 

Thanks and Regards,
Kat

[Ethan_Dai]

Hi @k_SuccessFC,

Thanks for responding, I definitely did find that when I was searching.

But I have configured a rule based on that and it didn't work.. it's complaining about context object is null..

I also didn't understand why "create' is used when we want to delimit..

Thanks

[k_SuccessFC]

Hi @Ethan_Dai can you try to create this as an MDF Rule? as Recurring Deduction is an MDF object?

[Ethan_Dai]

Thanks Kat,

I tried that but now it doesn't matter what I select, there is an error saying Incomplete Discriminators

I also couldn't navigate back to job info object to configure the if statement.

Thanks