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DELETE option is not there to delete an employee under People in LMS.

Ramya9
Explorer
0 Kudos
171

We have to remove duplicate users in LMS. DELETE option is not there to delete an employee in LMS: Unable to delete an user because we observed  DELETE option is not visible. It might be post release of 1H FY25 . Could anyone help us.

Replication steps: Learning administration -> People -> Users -> Opening an Employee -> Under actions, we are unable to see DELETE option Now. 

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PL1
Product and Topic Expert
Product and Topic Expert
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@Ramya9, what's the "User Source System" for the user that the "Delete" option isn't displayed?

Ramya9
Explorer
0 Kudos
Users synced from the broader SuccessFactors platform Employee Central and that user's data integrated to LMS(Learning Management System). source system as "SuccessFactors Platform". Replication Steps: Loggin to SuccessFactors Production -> Moving to Learning management System -> Under people tab Opening user profile ->Under actions there is no Delete option.
PL1
Product and Topic Expert
Product and Topic Expert

Ok. Users existing in SuccessFactors Platform should be managed through BizX/Platform, including their deletion/purge (KBA 2615360).