Define several expected responses in a questionnaire

[Former Member]

Hello,

I am trying to define a questionnaire, to which I assign a question with predefined scale, as the following:

In the EXPECTED RESPONSE column I would like to define several answers as expected, for example ratings 8,9 and 10, as shown in the above
screenshot. However, after I save the questionnaire, the system defines only to lower level as expected response (in this example only rating 8 is defined as expected).

Isn't it possible to define several ratings in one question as expected responses?

Thank you for the assistance,

Liran

[NicoleGeischnek · Accepted solution]

Hi Liran,

Andy is right. An expected response is mostly only possible for one anser (see also note 1837239).

Regards,

Nicole

[Former Member · Accepted solution]

Hello Nicole,

Do we have same note (1837239) in english language?

Regards,

Sarvesh Hasija

[NicoleGeischnek · Accepted solution]

Hi Sarvesh,

I requested the translation for the note, please check after some days if it's already available.

Best regards,

Nicole

[Former Member · Accepted solution]

Thanks Nicole. Will check and get back to you if I have additional concerns.

Regards,

Sarvesh Hasija

[NicoleGeischnek · Accepted solution]

Just got the info that the note was translated.

[Former Member]

what do you think? :-). I'm afraid it's not possible in standard.

[Former Member]

Hi Andy,

Thank you for the reply.

Are you absolutely sure it's not possible in the standard system?

If so, then why is it possible at the first place to mark several questions as expected? Please pay attention that the EXPECTED RESPONSE column type is Checkboxes and not Radio Buttons - this implies that SAP meant that it will be possible to mark several ratings as expected.

Am I wrong?

Thanks again,

Liran

[Former Member]

Hello Liran,

I just checked in my system and it has the same behaviour as you have described. It picks up only the first checked box and rest of the checkboxes are omitted.

While looking at the notes on market place, I found below note which is an old one:

Note 889380 - Expected response flag
getting reset in questionnaires

Seems, you need to raise a note to SAP.

Regards,

Sarvesh Hasija