Deactivated Items still visible under Assigned Items

[former_member115895]

Hi!

We noticed that deactivated items can no longer be seen by the user in his Learning Plan, but the inactive items are still displayed in Learning Administration under the Assigned Items for the respective user. Is there a way to stop the inactive items from being displayed here as well, since it is very confusing for our Learning Admins and too much work to manually remove all these inactive items from the Assigned Items?

SAP SuccessFactors Learning 

[former_member28237]

Hello,
As per the information from the KBA https://userapps.support.sap.com/sap/support/knowledge/en/2368373 the items being displayed at the Assigned Items on the LMS Admin side is an expected behavior from the system.

• As per the feedback received by Engineering and Product Management Team, after inactivating an item it is expected to be able to assign the inactive item from the Admin side, it is therefore also expected that the inactive item is still displayed in the Assigned Items tab of the user record.

You may submit an Enhancement Request for this functionality, if you prefer. Please refer to the KBA https://userapps.support.sap.com/sap/support/knowledge/E/2090228 for more details. 

Regards,
Gabriela