Custom Field to Trigger Picklist Values Based on the Business Rules

[former_member84186]

Hello Experts,

I created a custom field (Retirement Eligible) in the Employment Information Portlet. This is a Picklist based value to return YES OR NO based on the Business Rule. However, system is NOT generating the expected output. Here is the configurations in Manage Business Configuration and Business Rules.

[tpage · Accepted solution]

Hi Tamiz, have you run a rule trace to troubleshoot why the rule is not working, that would be the first thing to check. You do not need the if event = termination, this rule should work on save without that.

Kind regards Tanya

[former_member84186]

Hi Tanya,

Thanks for your response. yes, i did rule trace and managed to resolve this issue.