Connection to remote workarea not ready - long delay

[parm_sethi]

I have created a connected workarea connecting it to central Enable Now Manager for standard Learning App content. I read on one of the earlier questions that it may take about 30 min to connect but in my case it has been over 15 hours and I am still getting the message on the below screenshot.

Please advise.

[parm_sethi]

No progress on this front... it has been over two days! Unfortunately, I cannot even edit or delete this workarea and start over. I am not sure how to fix this situation.

[DirkManuel · Accepted solution]

That looks like the 'old format' URL. Try:

https://education.hana.ondemand.com/education/pub/s4

[parm_sethi]

Thanks for the responses. The new URL did the trick.

Parm

[parm_sethi]

Further to my previous comment, when I created this workarea, I did not put anything proxy fields and added 'customer' in the Username field.

Regards,

Parm

[parm_sethi]

Hello Shane,

Here is the URL that I used - https://education.hana.ondemand.com/education/wa/s4/~tag/published

I got the purple box next to the workarea saying it is 'connected' but then it is 'not ready' since last Thursday.

Parm

[ShaneLipke]

Hi Parm,

Yes, it should definitely have content by now so there is likely an issue. What URL did you connect to?

Regards
Shane