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conflict in directory cant edit the object

nishadsthakur
Product and Topic Expert
Product and Topic Expert
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644

System crashed from server side and all the authors had to login into the producer again,

it created 2 local directories in the computer under folder CloudWA(screenshot attached),

now the project i was editing are in the older directory and i get error while editing it

"You are already editing this object at INN00083\C:\Users\X\AppData\Local\CloudWA\q67s6nimmz_W_7B7F54B106324365804F4289E6AB43C7_nishad.thakur."

what can I do to move that project to the new directory or how to change the directory location

Accepted Solutions (1)

Accepted Solutions (1)

jbernal2022
Product and Topic Expert
Product and Topic Expert

Dirk is correct those look like two different workareas. However you Cancel editing from the Manager to get the write token back to the project.

Find the project in the manger and you will see Cancel Editing. However please know that this will throw away and changes you have made.

Hope that Helps

Jesse

Answers (1)

Answers (1)

DirkManuel
Active Contributor

That's odd, because it looks as though you now have a different Workarea ID (was hb46886ed, is now q67s6nimmz - or the other way round) - I'm assuming when you restored the server it did this.

Unless you can somehow get back into the old Workarea, you are going to have to cancel the check-out. But you will lose any local changes. You could maybe try creating a NEW Workarea with the OLD ID and see if it lets you log into that and finish editing. You could then export from there and import into the new one (assuming it is the new one you want to keep).