2024 Jan 30 1:03 PM - edited 2024 Jan 30 1:05 PM
Request clarification before answering.
Hi,
This sounds like it is an issue with associations or field criteria. I see you mentioned there is no field criteria on the field itself, but as associations work as a chain, the issue can be coming from another field which is associated to Company.
In the "Troubleshooting Associations and Field Criteria Issues" section of the following KBA it details how to use the Check Tool and Admin Alerts to highlight issues and how to resolve them:
2287729 - Employee Central - Object Association Field Criteria FAQ and Troubleshooting Tools
Kind Regards,
Mary
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