on 2023 Jul 18 12:01 PM
Hi, in sap callidus system, i created plan for my title as per sap learning website with my objects and manually entered orders and transactions and ran a compensation and pay , it does'nt create any credits in credit section but got upated in incentive section but with amount value as zero and again no value in deposit section. can anyone help me to run a successful compensation and pay run ?
Thanks in advance
Request clarification before answering.
It sounds like the issue is in the creation of the credits. If you are getting no credits, you will still get incentives with a 0 value and no deposits, so that part is working as expected.
I'd start by looking at the credit rule. How are credits allocated? Are the transactions pre-assigned, or are you using a territory?
If transactions are pre-assigned, make sure the box is checked in the credit rule to indicate this. Also make sure that they are indeed pre-assigned.
If you are using territories, make sure you assigned the variables. Also, look at the category hierarchy and make sure the classification expression is populated.
If this all looks okay, post here and we will figure it out!
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A couple of other things:
i runned in full mode it worked properly now
Thanks for your time mam
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