Change History for Total Comp shows Original Value of 0 for performancePercent and goalResultsPayout

[Roman_Cruz]

Hi, 

In our Total Compensation Template, when we open Change history, the values for performancePercent and goalResultsPayoutAmountTotal have original values of zero, even though we have guidelines which sets a default value. These default values are considered as "current value."

Is this the expected behavior? We're seeing this both in our Production and Preview instances.

[michelle653burkes]

The behavior you're observing, where the original values for performancePercent and goalResultsPayoutAmountTotal are showing as zero in the Change history despite having guidelines that set default values, does seem unusual. Generally, the original values should reflect the default values set by your guidelines, Prepaid Gift Card not zero. This could be due to how the system is logging the initial values at the time of creation versus applying the guidelines. I recommend reaching out to your technical support team or vendor for clarification. They might be able to provide insights into whether this behavior is expected or if there is a configuration issue that needs to be addressed.

[xavierlegarrec]

Hi @Roman_Cruz 

Could you please create a ticket for this issue ?

I am not able to replicate it so its best if our engineering team looks at it. 

Thanks

[xavierlegarrec]

Hi @Roman_Cruz 

I am not sure what the expected behavior here is, I just reached out to our Product team to provide confirmation. Was the guideline value showing fine on the worksheets upon initial launch ?

All the best

Xavier