Cannot create connected workarea

[reginajodko]

Hi,

I have a struggle to connect to SFF standard content and use it on my Manager. In manager it return me message - "Creation of connected workarea failed"

I have set server settings as was adviced (Timeout of server request (s))

Link to SFF: https://education.hana.ondemand.com/educati on/wa/sfsf/~tag/published/

used Proxy url + Port

username: customer

Any advices how to fix it?

[petra_writz]

Hi Regina,

thanks for yaour answer. We tried this too and had contacted the proxy team. Now the request goes through the proxy and timed out then.

We have a new error message in the logs:

java.security.KeyStoreException: problem accessing trust store

But we don't know which trust is mentioned. And which certificate is needed to implement or import.

Did you configure any SSL? And where? On TomCat basis or anywhere in the SEN Configuration?

Best regards

Petra