Bubble Title Displaying Incorrect Font

[Andrew_Ford]

Hi SAP Universe,

I am trying to add a Explanation Bubble to my book page and when I add a Title, the font that is displayed is incorrect and I have checked the settings inside Bubble Styles and Adaptable Resources and they are both showing I have the correct font selected.

If you look at the image provided, my text is in the set 72 style font, as my title font is as well, but as you can see its displaying I believe, Times New Roman.

Thanks for any help!

[Anton_Mavrin · Accepted solution]

Hi andrewford.sap,

Put the font name in the Bubble Title text settings inside the "neutralized" quotes.

In the Producer the font will look different, but it will be 72 when you play your content in the web browser 🙂

See below.

[Andrew_Ford · Accepted solution]

Anton to the rescue once again!

Thank you so much!

[DirkManuel · Accepted solution]

You're so smart! It's a sh*tty product where you have to know these unintuitive workarounds, but as always we appreciate your insider knowledge (even if you have to dig deep just to prove you know more than me 😉 )

[Anton_Mavrin · Accepted solution]

This wasn't intentional 🙂 I found this trick while looking for how to use the Web fonts in the SAP Enable Now. Writing a small blog post here may be worth it, as I don't expect them to be supported officially soon. There were 2 requests submitted to get this working: the first was declined, and the second didn't move at all.

[DirkManuel]

Most likely it is taking it from the Base Text Style in your Text Styles Adaptable Resource. Inconsistently, Explanation Bubbles use the Base Text Style instead of what is specified in the Bubble Style itself.

[Andrew_Ford]

Hi Dirk,

I just checked my text styles and the base is in fact also set to 72 which is what I am wanting. Strange behavior.

Thanks for the insight.

[DirkManuel]

Hmm, I'd open an Incident then, because that doesn't seem right. Maybe they'll fix it so Explanation Bubbles use the settings from the Bubble Style resource and not the Base Text Style at the same time...