Background Data is updated in Candidate Profile but not updated in Background section in Application

[Gi]

Hello,

There is a KBA that states candidate details have to be completed prior to Recruiter clicking into Application otherwise it will not feed over but when the candidate is asked to complete these details after Recruiter review, it is not updating in the background section of the Application page

In speaking with our support partner, they were suggesting an automation intervention by creating an integration in Integration Center which uses SF backend APIs which can automatically update the Background portlet in Application page however the cost is astronomical.

I wanted to see if any other companies are dealing with this issue and what their workaround is.

Thanks.

[RohitMohite]

Hey Gi Explorer,

[RohitMohite]

Hi @Gi ,

PFB note from implementation guide:

Problem Stmt: There are few fields on candidate profile which are not visible to Quick Apply applicant. And at later stage the candidate is entering the data on candidate profile but same is not helping to reflect it over job application.

Proposed Solution:
1) Create a new dedicated JRDM and Job Application template for Quick Apply

2) Include the affected fields in newly created Job Application Template

3) Hide the newly included fields from step 2 using Multi-stage Application

4) Identify the point/status from the talent pipeline to ask for input from candidate against fields included in step 2

5) Make the fields visible to Candidate and Recruiter at this stage

I hope this approach will be helpful for you.

Thanks.

[Gi]

Thanks Rohit. We will explore this alternative solution since we dont have a seperate template for quick apply at the moment. Appreciate your assistance.

[Gi]

Hi @Rohit- can you please check your inbox? i sent you a message privately. Thanks.