on 2023 Dec 20 8:19 AM
Dear Community members,
Currently we have setup the user access to SEN via SSO with SAP IAS and Azure AD as IDP. Whenever we grant new user access to SEN he/she is assigned by default with Learner role after first logon to SEN. Often we need to assign manually additional roles (e.g. Standard Author, Reviewer etc.), but at the moment this is possible only after the user have already logged in to SEN. Which means that first we have to inform that the user already has access, invite them to log in to SEN, wait for them to do that and only then be able to assign the additional role. When we have to handle several users at once this procedure becomes time consuming and not very efficient.
Is there smarter way to handle this. Any ideas/workarounds you have will be highly appreciated.
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