Experiencing following application error occurred. Please try again later, or notify support (with the error information of errorId=ceef443c-03c4-419f-b62e-adaa77efe6f7, timestamp=2021-07-14T09:51:22.001+0200, and the version information from the current screen) if the issue keeps occurring.
As your new hire is coming from ONB I would suggest to check the following:
- Check all the application statuses in RCM, there must be just one with hired status and another one with hireable. KBA 2364614
- If you had checked the above and permissions are granted like view/edit biographical information, personal information, job information at least plus access to manage pending hires is also granted (if your hire will be completed in EC and not from 3rd HRIS system) then please raise a ticket to SAP Support. They might find the specific reason from your system error detail. This thread from ONB in the community maybe can give you some help Application error in manage pending hires
Please check if the employee id (the next sequence number available for your business rule) it's not already assigned to another active or inactive user.
Thanks Samuel, however the employee ID allocation is configured as such that the allocation happens immediately after onboarding initiation. Hence the duplication or next sequence is not a concern. Please suggest if there could beany other possible issue.
One reason could be your employee id sequence rule, please check your current sequence or try not updating payment info and hire. If all goes well, please check your payment information rules/configuration.
Bluesky
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.