Application Error in PDC for Restarted Candidates

[Roma252562]

Hi,

I am getting application error while completing personal data collection step for restarted candidates.Can anyone help with resolution.

Regards,

Roma

[Gopinath_Murugaiyan]

roma.samal can you provide timestamp ? need to check logs

[Roma252562]

Hello Gopi,

The below is the error which I am getting with the timestamp.

An application error occurred. Please try again later, or notify support (with the error information of errorID=69d9b7de-171a-4a89-9cf2-d1aa38771388, timestamp=2023-08-23T07:20:49.337+0000, and the version information from the current screen) if the issue keeps occurring.

Regards,

Roma

[MarkAyson]

Hi Roma,

Have you had the chance to look at KB3095034?

https://me.sap.com/notes/3095034/E

I hope it could help.