Allowance Benefit - Enrollment workflow approval not creating pay component assignment

[Rahul_Rathi]

Hi All,

We have an allowance for which employees can self-enroll. The enrollment needs to be reviewed and approved by Benefits admin and then the allowance pay component should be added to the compensation info portlet. We are seeing that when we add an enrollment workflow to the allowance the allowance pay component stops getting added to the compensation info of the employee.

First we tested this allowance without having the Benefit enrollment workflow. When the employee self-enrolls for the allowance and there is no workflow, we see that an event Reason PCAssignment gets created on the employee's comp info and the allowance pay component is added.

In the 2nd test (which is the actual requirement),  we created the business rule in screenshot and added it as a Save Rule in the "Benefits Enrollment" object. On adding the business rule we saw that when employee enrolls in the allowance, the workflow got triggered to the Benefits admin and benefits admin approved the workflow. However, once the workflow is approved we didn’t see the event Reason PCAssignment getting created on the employee's comp info and the allowance pay component did not got added.

If you have implemented such a requirement or have inputs regarding how to implement, please let us know.

Regards,

Rahul

P.S: The benefit admin had the permission to add the allowance pay component on the employee’s comp info.

[lisaatkins]

Rahul,

You need to check your Benefit Configuration, which should be set to use the Integration Mode that meets your requirements, usually Pay Components. The other place you need check is to ensure to select the correct Pay Component and Payment Mode in Step 8 of the Benefit configuration. If you are seeing the pay component created without the approval workflow, then these are probably not aligned.