on 2023 Feb 19 7:38 PM
Hi experts,
I am creating an alert to show for HR when doing a termination of a supervisor.
My rule specifies that it should trigger on event reason "supervisor change" however the alert triggers on all terminations, not only supervisor changes. Any way to restrict the alert?
Thanks!
Br,
Ines
Request clarification before answering.
Normally if you specify the event reason, that should already help the alert.
What does your rule look like and on what portlet is it set? The issue may for instance be that you use it on empemployment, while job info might be more suitable (but its hard to tell without seeing what you have right now).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Jasper,
Thank you for your reply, This is the current rule. Nothing happened when I chose event reason "Supervisor change". Any obvious mistakes?
manager-rule.pngI reckon this is an onsave rule in jobInfo, but technically the termination is more or less executed on employmentInfo (so the starting point of your rule could be the issue. 2650249 - Termination Rule Based on a Notes Field - EC (sap.com) might be a bit more concrete as an example.
Before you sporadically change that, did you do a rule trace yet on that specific rule (with yourself as login user and then taking all actions for the termination + press the save button). That will then normally show if that rule triggers at all. If it doesn't trigger at all or show that it can't read the job info values, that is sort of an indicator you may want to swap to the other entity (and of course to be 100% sure check the employee's job info, but likely the job info is correct).
User | Count |
---|---|
11 | |
7 | |
3 | |
3 | |
2 | |
2 | |
2 | |
2 | |
1 | |
1 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.