1H 2024 - VRP-14025 - Enhancements to Comp Statements

[BalajiNudurupat]

Hello Team,

As we are testing the release items from 1H 2024, we identified that the Recall Statements email notification will have the usernames as well as their user ids. But as per our testing, we observed that user ids are also not listed in the Recall notification.

Is anyone facing this issue? If so, please share how this was fixed.

Appreciate your help on this.

Thank you.

[BalajiNudurupat]

Hello All,

SF replied back on the incident stating that Recall notification will include User ID/ User Names only if the form is moved from Completed to In-progress. So this new functionality of having usernames on the notification only when the form moved from Completed state to In-Progress state.

If we use the "Recall Statement" option under Complete Compensation Cycle, that notification will not include User Id/User Names.