Latest benefits enrollment experience in SAP SuccessFactors Employee Central

[SimarK]

In the dynamic and ever advancing realm of HR technology, evolution is not just a choice, but a mandate to successfully compete.

We at SAP SuccessFactors are very excited to unveil a new chapter in our journey – reimagining our SAP SuccessFactors Employee Central Global Benefits solution.

We started our revamp journey about one year ago with focus on “enhancing the user experience to make benefits management seamless, simplified and far more intuitive”.

Our goal is to build a platform that goes beyond functionality, one that meets the level of intuitiveness and just-in-time help that employees have come to expect from business and consumer software nowadays.

We understand that Total Rewards teams must offer competitive benefits that are based on local market trends and prevailing practices. Therefore, we are delivering a user experience designed to meet the benefits needs of the North America market, with plans to ultimately cover all countries globally.

Our latest benefits experience supports administration of open enrollment processes, exception cycles due to employee work or life events (such as child birth, promotion, etc.).

We currently cover the following benefit types: Insurances (including health, dental, vision, life), Section 125 savings plans (including HSA, FSA, LPFSA, DCRA) and pensions. Support for additional benefit types is planned for future releases.

Here are some key highlights of the latest enrollment experience:

• Personalized UX: Personalized text and instructions enable you to deliver a tailored enrollment experience aligned with your organizational needs.
• Guided enrollment:An intuitive, step-by-step guided enrollment experience makes sure employees never lose track of their progress. Real-time benefits eligibility updates help your employees continually understand the choices and options available by presenting them with all the benefits for which they are eligible to enroll.

 

• Smart system: Solution detects when proof of good health is required for a benefit coverage; Also, based on number and age of dependents, the system assigns employees to the appropriate insurance coverage tiers, reducing employee efforts in matching the right coverage tier.

•   Informed decision-making: Side by side benefit plan comparison allows employees to see difference in coverage, costs and other important factors, making it easier to assess plan options to select the best-fit plan. Employees can also view how much they spend on benefits per pay period and annually, which further promotes informed decision-making.
  
  

• Increased transparency:Organizations have the option to share how much they are spending on their employee’s benefits, which promotes transparency.

 

• Employee education resources: Embedded informational text and simplified on-screen “help and resources” interface helps to educate employees and provides more clarity into their benefits options.
• Mobile -enabled: Employees can complete their benefits enrollment from any location using our SAP SuccessFactors native mobile application.
  
  

The latest benefits experience will provide significant value to both employers and employees, but don’t just take our word for it.  Here is what some of our customers have said about the new benefits experience:

“The New Enrollment experience is a game changer” 

-              An International European-based company with 300,000 employees

“Latest Benefits Experience is a major improvement”

-              A 40,000 employee US-based company

“We are putting EC Global Benefits back on our roadmap”

-              A large global software company

"I love that employees must make an enrollment decision for each benefit"

-             A mid west company live on the Legacy experience

Interested in learning more?

Our new Enrollment Experience will be available through an Early Adopter Care Program starting February 29th, 2024 for those customers using insurance and savings plan benefit types. The latest enrollment experience is planned for general availability with the 1H 2024 release (May 17, 2024).

If you are an SAP SuccessFactors Employee Central customer and are interested in our joining the early adopter care program or learning more about the new Benefits enrollment experience, please send me an email at simar.kaur@sap.com.

I look forward to hearing from you!